Exclusive Policies
The following policies are non-negotiable. If you do agree with our policies please click on the link below to contact us.
Customers
Dear Current Customers and Potential Customers these are the current changes that will be effective immediately! These changes are not only to help better serve you but to better protect my business as well
Deposits
Deposits ARE NON REFUNDABLE and dates ARE NO LONGER TRANSFERABLE (meaning you can no longer pick a new date with a deposit paid with a deposit for a specific date)
Contracts
Contracts will be for BIG EVENTS MUST SIGN A CONTRACT. -Serving Is NOT INCLUDED. If Serving Is Needed You Will Be Charged Separately!
Serving
If we are serving at your event the menu must have a kitchen.
Balances
All remaining balances are due a month prior, any later (a late fee will be charged )
Warmers
Warmers ARE NOT INCLUDED WITH DROP OFF SERVICE (If you want them included it’s an up charge.
Drop-Off
Someone must be present when food is being dropped off to check the food, go over the menu, and double-check to make sure everything is up to your standards.
Food By Tiffany's Feasting Hands
We are to only to serve food that was cooked and prepare by Tiffany's Feasting Hands.
Work Area
No one besides my staff and myself are allowed in our work area.
Respect
We are to be treated with respect or we will politely pack our things and you will be asked to serve things yourself if you cannot and won’t control guests.
Guests
Please be mindful of how many guest you ask me to prepare for because that’s exactly the amount of guest I’m going to prepare for.
Approval
ONCE FOOD is dropped off to you, and you sign the approval, the food is no longer my responsibility (simply because I’m unaware of what may have happened without me being there anymore.
Yesterday's Price
Yesterday’s price is not TODAYS price, Prices change, especially With Inflation
Budget
If you have a budget simply express this to me, we can always work something out.
Constructive Criticism
Last but not least I’m always open to constructive criticism, I don't mind you telling me if you’re ever dissatisfied with something, but it has to be in a respectful manner. I AM NOT PERFECT by no means.
Responding Back
If you reach out to me please allow up to 24 to 72 hours for a response, I may read it and get back to you on a later date, I take days off to deal with certain things, MY KIDS and MOST IMPORTANTLY. I take days off too.
Thanks in advance for your patience and understanding.
Events
If we are serving your event we are not required to stay for your whole event unless requested which will result in an upcharge.
Arrive
We will arrive 1 hour early and within 2 hours we should be serving unless any other changes happen
Extras
Drinks , Warmers , Travel , Serving , Plates , Utensils are all an extra charge simply because IT COST ME extra to provide it.
Running A Business
How someone else runs their business and their prices can't change my mind about mine.